Shipping & delivery

Delivery destinations

We deliver to the United States, Canada, Australia and the European countries listed below. Check your destination against this list before placing an order.

• United States
• Canada
• Australia
• Andorra
• Albania
• Austria
• Bosnia & Herzegovina
• Belgium
• Bulgaria
• Belarus
• Switzerland
• Czechia
• Germany
• Denmark
• Estonia
• Spain
• Finland
• France
• United Kingdom
• Greece
• Croatia
• Hungary
• Ireland
• Iceland
• Italy
• Liechtenstein
• Lithuania
• Luxembourg
• Latvia
• Monaco
• Moldova
• Montenegro
• North Macedonia
• Malta
• Netherlands
• Norway
• Poland
• Portugal
• Romania
• Serbia
• Russia
• Sweden
• Slovenia
• Slovakia
• San Marino
• Ukraine
• Vatican City

Processing your order

Orders are processed Monday to Friday. Processing takes 2-5 business days. Weekends are not processing days. Processing time is separate from the delivery period after dispatch.

Time in transit

Delivery takes 15-30 calendar days after dispatch. Calendar days and business days are different: the processing period above uses business days, while this delivery period uses calendar days.

Shipping charges

Free shipping on orders of USD 50.99 or more. Shipping is USD 9.59 for orders below USD 50.99.

Dispatch origin & tracking

The dispatch origin is 374 EAST 29TH ST APT 1, PATERSON, NJ 07514, United States. Shipment tracking is provided. If you need help finding or understanding tracking information, email [email protected] with your order number.

Taxes & customs duties

Displayed product prices include taxes and customs duties. Customers do not pay additional taxes or customs duties.

Changing a delivery address

Email [email protected] to request an address change while your order is being processed. Address changes are not accepted after dispatch. Customers are responsible for delivery problems caused by an incorrect address they supplied.

A delayed, missing or damaged shipment

Contact [email protected] with your order number and a concise description of the delivery issue. Include the available tracking information and describe any damage so the order can be identified and the question handled.

Related help

For product returns, exchanges or a refund after a return, read the return and refund policies. Product sizes and package quantities are stated on the relevant product page.