A question
before the first knot?

Ask about a wooden piece, its listing, an order, delivery or a return.

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Help us find
the right detail.

For a product question, include its name or SKU. For an order question, include your order number and a concise description.

Please do not email full card numbers or card security codes.

Support hours

Monday-Friday
09:00-17:00 America/New_York

Public business address

WHITTLELOOP
374 EAST 29TH ST APT 1
PATERSON, NJ 07514
United States

For a return, contact us first. Customer service provides the mailing address for the approved return or exchange.

You might find
the answer here.

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